Privacy policy

1.Introduction

Welcome to allia-geneve.ch (hereinafter, “the Site”), a platform based in Geneva, Switzerland. We are committed to protecting the confidentiality of your personal data in accordance with applicable Swiss laws.

2. Collection of Personal Data

We collect personal information when you use the Site, including:

  • Name and surname
  • Email address
  • Mailing address
  • Phone number

By submitting your information, you agree that it will be processed in accordance with our Privacy Policy.

3. Use of Data

The data collected is used to:

  • Communicate with you about your account and our services.
  • Provide, manage, and improve our services.
  • Comply with our legal obligations.
  • Analyze website usage behavior to enhance the user experience.
  • Contact our visitors and users to send them promotional messages.

We process your data only based on your consent, a contractual necessity, or to fulfill our legal obligations.

4. Sharing of Data

We do not sell or rent your personal data to third parties. Your information may only be shared with trusted partners to the extent necessary to provide our services.

5. Data Retention Period

Your personal data is kept only for the time necessary to achieve the purposes for which it was collected. We apply the following durations, adapted to our needs and in compliance with the Federal Act on Data Protection (FADP):

  • Data related to communications (e.g., emails, contact requests) is stored for up to 30 months after the last interaction with you. This period ensures relevant follow-up and allows us to respond to your requests without retaining your data indefinitely.
  • Data of users considered inactive—meaning no interaction with our services for 36 months—is deleted from our systems.
  • In some cases, data may be anonymized after 30 months if its retention is useful for statistical purposes or service improvement, while ensuring it can no longer be linked to an identifiable person.

 

These durations are determined based on processing objectives, and we commit to not retaining your data longer than necessary. You can request early deletion of your data at any time, subject to legal and contractual obligations.

6. Data Security

We implement technical and organizational security measures (such as encryption and restricted access) to protect your data against unauthorized access, loss, or disclosure.

We are committed to maintaining a high level of confidentiality by integrating the latest technological advancements to secure your transactions. However, no system guarantees absolute security, and a residual risk remains when transmitting personal data over the internet.

7. Your Rights

In accordance with Swiss legislation, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request the deletion of your data
  • Object to the processing of your data

 

You can withdraw your consent to the processing of your personal data at any time, without affecting the legality of processing carried out before this withdrawal. To exercise these rights, please contact us at [info@allia-geneve.ch]. We commit to responding within 30 days.

8.Cookies

The Site uses cookies to enhance your user experience, notably by analyzing site usage and offering personalized services. You can configure your browser to refuse cookies or partially disable them, but this might affect the Site’s functionality.

We request your explicit consent when required, particularly for the use of non-essential cookies.

9. Third-Party Content and Services

Our site might include content or features provided by third parties, such as YouTube videos, Google Maps, social media buttons, or messaging tools like WhatsApp Business. These services can collect certain technical data, like your IP address. Please consult the privacy policies of these third parties for more information on how they use your data.

10. Notification in Case of Data Breach

 

In the event of a data breach that is likely to compromise your rights and freedoms, we commit to informing the competent authorities and affected users within the legal deadlines.

11. Disclosure of Data

We may disclose your personal data if legally required to do so, particularly in response to requests from public authorities or to protect our legal rights.

12. Commitment to Confidentiality

We commit to respecting your privacy and to processing your personal data only within the scope of the specified purposes.

13. Policy Modifications

We reserve the right to modify this privacy policy at any time. Changes will be published on this page with the update date. We recommend you consult this policy regularly.

14.Contact

For any questions regarding this privacy policy, please contact us at: [info@allia-geneve.ch].

Last updated: [17.06.2025]